Have any of you opened Support Tickets before?

And how long it took to get a response?

Hi,

About an hour. It's depends from your timezone.

Is there a problem with any other users' exclusive royalty percent calculation, or is it just me?

My case has been opened for a week now and all i've been getting is a couple bland "please wait more, thanks" messages, each 3 days after my last comment.

I'm sure that our support will resolve your issue in short time, don't worry about it.

Just for the record of any possible future readers of this topic, although took some time, but the 3DExport support team is fantastic! Don't be afraid or angry at anybody in case a problem may arise, just let them know through a Ticket.

Dear all
Kindly check my products
Architecture , train , clothes and many professional products

Hope you enjoy my models

https://3dexport.com/3dmodel-metro-interior-scene-94051.htm

https://3dexport.com/3dmodel-running-shoes-94040.htm

https://3dexport.com/3dmodel-lamborghini-murcielago-94038.htm

https://3dexport.com/3dmodel-high-definition-city-scape-94056.htm

https://3dexport.com/3dmodel-classic-black-shoe-94042.htm

https://3dexport.com/3dmodel-furniture-collection-94099.htm

https://3dexport.com/3dmodel-high-definition-multi-function-buildings-94070.htm